Logmein rescue download for android#
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End a session by tapping Exit, or selecting Disconnect.

Allow or deny the technician the right to perform certain actions.

What can you do during a Splashtop SOS session?

Once session begins follow the instructions in the Splashtop SOS app to begin screen broadcast.

If the app is already installed on your device, tap Splashtop SOS on your Home page or app tray.

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Download the Splashtop for iOS mobile app.

Prerequisite: You must have Splashtop SOS for iOS from the App Store to use this tool.

To end the support session tap the Disconnect button on the Splashtop SOS app.

Logmein rescue download for android#

Download the Splashtop SOS for Android app.

Note: Actual screens and procedures may vary slightly depending on your device model and Splashtop SOS settings on the technician's side. Prerequisite: You must have Splashtop SOS for Android from Google Play to use this tool.

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Launch a Splashtop SOS session on Mobile Devices Android using a PIN Code Session Once Splashtop OS opens, give the 9-digit number to your LTS IT admin.You will need to quit and relaunch Splashtop SOS after enabling this setting. Please follow the instructions provided in the Splashtop window. Splashtop SOS may prompt that Screen Recording needs to be turned on for Splashtop SOS in Security & Privacy Settings.Are you sure you want to open it?, select Open. When prompted for Splashtop SOS is an app downloaded from the Internet.

Follow the instructions to double click the Splashtop SOS icon to start the support session.Follow the directions on the screen, repeated here. If download doesn't start, select the download that is appropriate for your your computer. The applet download should start automatically, select Save File and OK.Launch a Splashtop SOS session on Mac Computers End a session by clicking the small X in the upper-right corner or selecting Disconnect.This ensures your computer cannot be remotely accessed any more until you download and run the program again.Įxact capabilities may vary according to Splashtop SOS settings on the technician's side. When you are ready to end the support session, be sure to quit the program.Give the 9-digit number to your LTS IT admin.When prompted for User Account Control: Do you want to allow this app to make changes to your device?, select Yes.The applet download should start automatically, select Save File.The Splashtop SOS Download page is displayed. The following instructions are written assuming you are using Firefox and may vary slightly for different browsers Splashtop SOS is compatible with most modern web browsers and operating systems. Launch a Splashtop SOS Session on Windows Computers Launch a Splashtop SOS session on Mobile Devices.Launch a Splashtop SOS session on Mac Computers.Launch a Splashtop SOS session on Windows Computers.Note: Actual screens and procedures may vary slightly depending on your operating system and LogMeIn Rescue settings on the technician's side.

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The applet is automatically removed from your PC or Mac at session end. Important: The applet is a small program that must be running on your computer for the technician to be able to help you. Follow one of the following instructions to start the Splashtop SOS session when you have an LTS Technician on the phone. All communication between the customer and the technician is SSL-encrypted. Splashtop SOS is a tool that LTS support technicians use to access remote computers and mobile devices.